/ NH Connections


Who can use Northern Health Connections?

  • To be eligible for the NH Connections program, patients must have a valid BC Care Card, not require care from a health professional (physician or nurse) during their trip and need to access a health service that's not available in their home community (such as cancer treatment, hemodialysis, specialist physician, primary care physician, physiotherapy, dentist, pharmacy, a higher level of care such as surgery at a hospital etc.). Each client must provide verification of the appointment prior to travelling.
  • Other eligible patients are those who have been transported outside of their home community by BC Emergency Health Services (ambulance or medevac) and need return travel home.
  • Anyone who requires accessible transportation and anyone over the age of 60 can access the service without an appointment.
  • Companions and people supporting family members in care are eligible; that includes people who may have to travel from another community to assist someone coming home.
  • Health care staff, physicians and students can access the service.

    **People with medical appointments, require the use of mobility lifts, and companions required to assist travel will receive priority for reservations**

Other requirements:

  • You must not need ongoing medical care during the trip.
  • You must have a valid BC CareCard or BC Services Card.
  • Passengers younger than 18 must travel with a companion who has written permission to travel with them, or a parent or legal guardian.
  • Passengers aged 18 and older must carry photo ID.
  • Companions must also carry photo ID.